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Clarify scope:
What is the product: hearing aids
Why to internationalize: Growth, Revenue ? - Revenue
How has the growth of the company been recently: growth rate has gone down, Revenue has been increasing marginally
How is the hearing aids market in US: Market has grown more than our company’s growth
How is the competition doing: Parallel brands have come up doing the same, and growing much faster
How is the competition doing good: Is it Low prices, higher ad spends and/ or better quality ? – It is Lower prices at acceptable quality (lower than us), higher accessibility (online, retail)
Any thing else: Our company has been the leader in hearing aids, strong brand recall, have a strong network of agents, we have a superior product quality
Who are the users in US: Medium to High earning consumers focussed on quality
About company:
Strength:
+ Strong brand in US
+ good distribution network for hearing aid centers in US
+ experience/ relationships with network
+ Superior product quality
Areas of improvement:
- Growth rate has been low in the last 2 years
- Parallel brands have come up doing the same, and growing much faster
- Higher pricing
- Less perceived as a differentiated product
Strategies
Evaluation criteria: #revenue, effort/ complexity, strategic fitness
1. Expand internationally with the existing network (with intl presence) – Low revenue as US network may have limited reach internationally, Less complexity, Strong fitment
2. Go all by yourself building a network from scratch - Low revenue initially, High complexity, Strong fitment
3. Tie up with local complimentary networks for distribution such as diagnostic centers, Theater chain, hospitals, etc – Medium revenue, medium complexity, High strategic fitment
4. Cobrand with complimentary products/ brands – diagnostic centers, hospital chains, spectacle retailers – High revenue, Medium complexity, Medium
5. Supply product with distributors brand name – High, medium, Low
Recommendation:
Cobrand with complimentary products/ brands – hospital chains, clinics, diagnostic centers, spectacle retailers – High revenue, Medium complexity, High
This may be a good starting strategy where the US brand can harness the credibility and trust of local brands to build it own brand over time. In the medium run this will also drive revenue.
The company may have to evaluate brands they want to associate with, by not engaging with brands with a maligned reputation.
Questions:
- Is this any product or are we talking about a specific product type or product category?
- By internationalize, do we mean enter one specific market or set of markets? Which one (e.g. Europe, South east Asia, South American)
- Why are we internationalizing this product? Do we have a specific goal in mind (e.g. increase revenues, increase user base, increase profit)?
At this point we need to consider:
Market
- What are the dynamics in this new market, in terms of regulations
- Who are the competitors and how strong they are
Customers
- Is the product responding to the same user need / saving the same problem in that market?
- Would it be address to the same demographic? Is the lifestyle of the users and their willingness to pay different?
- How is the customer journey different?
- What language is spoken there?
Company Fit
- What is the company reputation in this area
- Is the company known
Based on these factors we would know:
- Marketing effort
- Legal effort
- Product adaptation effort
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