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How would you design a Browser for children aged 7-14 years?

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How would you design a Browser for children aged 7-14 years?

 

Clarification

  1. Do we know how good their connection is?

  2. Do we require strict control over content watched?

    1. Will the browser run on devices we control?

  3. Do we need offline capabilities?

 

Target users

  1. Children using it to do homework or other mandated activities

  2. Parents looking for an educative experience for their children

  3. Children looking for a way to pass time

  4. Schools looking to deliver content in a safe and efficient manner

 

Selected user: Parents looking for an educative experience for their children

  • This will present an engaged group to start with

  • Have cash to sustain a business

  • Easy to find online

 

Pain points

  1. Finding educative and fun content

    1. Internet is a wide place, and it would be hard to find and verify the content

    2. It’s hard to know what your child finds fascinating so you can help them grow

  2. Unregulated content

    1. Morally questionable content can be easily found online

    2. A parent may want to enforce a certain set of values

    3. The browser can be used for unauthorized activity such as chatting

  3. Devise overuse by kids

    1. Web browsing is addictive

    2. Too much use can cause eye strain

      1. Kids may not know when to put it down

Solutions

  1. Internal library

    1. Negotiate with content creators for preapproved kids-friendly content

    2. Allow enough storage for at least half a day of content

      1. The time we expect the battery to last

    3. Connect directly with common educational platforms and LMS

 

  1. Enforce useful ergonomics to the browser

    1. Time limits per session

    2. Auto-adjusting light

    3. Alert to parent incase of overuse

    4. Encourage movement every hour for the child

  2. Content filters

    1. Employ filters at IP and content level

    2. Log snapshots of the browser as its being used for review later

 

Success Metrics

 

  1. Time spent on browser

  2. The number of prompts followed by the child.

  3. Percentage of inappropriate content passed through.

    1. Based on parent review and filter

 

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Questions to clarify Problem:

  • I think the question is well defined already. We know the age group and that it's a browser for kids. The only assumption I would state is that these kids have no special needs
Sice we have the problem, I am going to break this down further by looking at the users/customers, what the goals/use cases are of the browser, compeition analysis, and identify gaps that our solution can fill.
Users:
  • Kids in that age group
  • Parents/Care Takers
Customers:
  • Parents are the real cusomers here as they would be the one who download this browser for their children to use.
Now that we know who the users/Customers are, lets dig into the goals of the browser mostly from the prespective of the parent. A browser and it's functionalities are pretty universal so digging into the goals of the browser in the user's (kids) prespective wont be as benefitial as digging into it via the Customers (Parents) prespective. Although we will have one or two use cases for the users itself
 
Goals/Use Cases
  • Browser Settings - Allow the parent to block certain websites with a password 
  • History Tracking - Giving a detailed browser history of all the websites visited by the user
  • New Site/Download Alert - Alert the parent if the kid is interacting with a new website or is downloading something off the internet
  • Widgets for the landing page when you open the browser with all the most visited websites for fast accessibility
I think these goals added to the basic functionality will be the focus of my design. Before we go into the solutions lets take a look at what the competetion is doing to meet these needs. Google Chrome is a very popular and user friendly browser. However, they dont have anything intitutive in place to cater the needs/reqs mentioned above. So let's take Google Chrome's basic functionality and some additional product functionality. 
 
Solutions:
  • Browser Settings: When the browser is downloaded, the cusomter will be prompted with browser settings that allow reconfigre the settings such as blocking websites with a password
  • Time Exposure: Another page where parents can limit the exposure to certain sites and kids can only spend x amount of hours on it per day/week/month
  • Weekly History Alert: This will send the customer a weekly report of the website the user has visited and interacted with. Also provide some metrics such as time spent on social media, productivity/learning websites, and etc.
  • Report And Alert: Where the parent gets alerted everytime the user downlods something off the internet, and if it's a new website.

So this is how I would design the browser. And I can even get into how I would implement these solutions if you like. [Assumes interviewer says no]. 

 
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Things you did well

  • Users/Customers: you have identified who the users are and who would be actually downloading the browser.
  • Solutions: You listed solutions that solves the needs of the customer. 
Areas of improvement
  • User: you focused mainly on the needs and solutions for the parent while the actual user would be children between 7-14 y/o. I think it would be a good idea to touch upon the user needs and solutions for the actual users as well.
  • Goals/Use cases: this section should've been focused on listing user needs but it seemed very similar to the solutoin. You could phrase it differently such as "parents need to monitor what their children have been accessing".
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