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Clarification
Do we know how good their connection is?
Do we require strict control over content watched?
Will the browser run on devices we control?
Do we need offline capabilities?
Target users
Children using it to do homework or other mandated activities
Parents looking for an educative experience for their children
Children looking for a way to pass time
Schools looking to deliver content in a safe and efficient manner
Selected user: Parents looking for an educative experience for their children
This will present an engaged group to start with
Have cash to sustain a business
Easy to find online
Pain points
Finding educative and fun content
Internet is a wide place, and it would be hard to find and verify the content
It’s hard to know what your child finds fascinating so you can help them grow
Unregulated content
Morally questionable content can be easily found online
A parent may want to enforce a certain set of values
The browser can be used for unauthorized activity such as chatting
Devise overuse by kids
Web browsing is addictive
Too much use can cause eye strain
Kids may not know when to put it down
Solutions
Internal library
Negotiate with content creators for preapproved kids-friendly content
Allow enough storage for at least half a day of content
The time we expect the battery to last
Connect directly with common educational platforms and LMS
Enforce useful ergonomics to the browser
Time limits per session
Auto-adjusting light
Alert to parent incase of overuse
Encourage movement every hour for the child
Content filters
Employ filters at IP and content level
Log snapshots of the browser as its being used for review later
Success Metrics
Time spent on browser
The number of prompts followed by the child.
Percentage of inappropriate content passed through.
Based on parent review and filter
Questions to clarify Problem:
- I think the question is well defined already. We know the age group and that it's a browser for kids. The only assumption I would state is that these kids have no special needs
- Kids in that age group
- Parents/Care Takers
- Parents are the real cusomers here as they would be the one who download this browser for their children to use.
- Browser Settings - Allow the parent to block certain websites with a password
- History Tracking - Giving a detailed browser history of all the websites visited by the user
- New Site/Download Alert - Alert the parent if the kid is interacting with a new website or is downloading something off the internet
- Widgets for the landing page when you open the browser with all the most visited websites for fast accessibility
- Browser Settings: When the browser is downloaded, the cusomter will be prompted with browser settings that allow reconfigre the settings such as blocking websites with a password
- Time Exposure: Another page where parents can limit the exposure to certain sites and kids can only spend x amount of hours on it per day/week/month
- Weekly History Alert: This will send the customer a weekly report of the website the user has visited and interacted with. Also provide some metrics such as time spent on social media, productivity/learning websites, and etc.
- Report And Alert: Where the parent gets alerted everytime the user downlods something off the internet, and if it's a new website.
So this is how I would design the browser. And I can even get into how I would implement these solutions if you like. [Assumes interviewer says no].
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