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Tell me about a time when you received harsh feedback. How did you react?

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S: First review with my manager, after one month of my joining. There he expressed discontent regarding my document writing skills, which lacked the strategic thinking and looks more like a project execution document and wanted me to improve it sooner.

T: I graciously took the feedback and had to put a plan into action to ensure I am able to improve my writing skills

A: I took high level feedback from my manager, spoke to senior colleagues in my team and discussed my document structure with them to understand the gaps in my writing and thought process. I also did research over the internet on writing strategy docs. Combining everything, I created a structure in my mind and started writing my documents in that structure. I also took feedback during the initial few days from my colleagues on whether I am doing it right or not. Eventually, a couple of months later, I was able to create detailed strategy documents which looked much more professional and catering to the right audience for whom it is intended.

 

R: During the quarterly review, my manager was delighted to see the way I took his feedback and incorporated it into my writing skills. He appreciated my current way of document writing and even shared with new members as well to refer to this as a guardrail while writing product documents.

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I previously developed a feature for our HCM platform that aimed to automatically cancel employee leave in the event of policy changes. During internal reviews, the feature faced significant pushback from product leadership due to concerns about potential user backlash and impacts on attendance management for extended leave periods.

I advocated strongly for the original design, emphasizing the importance of policy compliance and the need for transparency. However, despite one-on-one discussions, we were unable to reach a consensus.

To gain an external perspective, we conducted user surveys among industry leaders and users. The results validated the leadership's concerns, leading us to re-evaluate the feature and develop an alternative solution.

While the outcome was not ideal, the experience underscored the importance of thorough consideration and user feedback when developing new product features. 

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Get access to 2,346 pm interview questions and answers to give yourself a strong edge against other candidates that are interviewing for the same position
Get access to over 238 hours of video material containing an interview prep course, recorded mock interviews by expert PMs, group practice sessions, and QAs with expert PMs
Boost your confidence in PM interviews by attending peer to peer mock interview practices, group practices, and QA sessions with expert PMs