What would you build to help with with Home Repairs ?

I want to better understand the question.

1)We are trying to build a product that can help estimate home repair costs or reduce? (either)

2)I think we can consider both to be tied to each other. 2ndly I think inherently we are also saying that this might be a 2-3 way marketplace whereby there are people who want to fix homes and are seeking for estimates and there are handyman / sevices companies who want to provide estimates. Is that accurate? (yes sure).

3)Thirdly, are there any bounds as to what type of product it has to be? Something hardware oriented, software oriented, etc.? Is it service based product? (your choice....this is your exercise for you today.)

4)Any specific goals leadership has shared? Do we have any specific market data that cuold drive our decisions? (no)

5)Can we assume that this is a FB product or a brand new company? (your choice again. I would really like you to solve it so let's see where your mind's at).

Ok, sorry but watned to clarify few things just in case there is a specific direction that we needed to go. I don't think it's going to really matter here that it's a FB product or not other than the fact that FB has a huge advantage of connections so that could be leveraged but I also don't see why we would do this for FB considering we have Marketplace already but on the other hand I think there is value of leverage larger network of people. So let's do it for FB.

And would I be mis-aligned with you to think it's better for us to sovle for consumers vs. businesses? I think cojsumers are higher chances to be using FB to find work like this vs. a business that usually has a whole slew of legal and contractual standards that they have go through to bring from only specific set of contractors + they usually already have contractor they work with. New product cosnumption would be more for consumers.

Interviewer: Fair.

Me: Thanks. So there are ultra rich, then there is low cost and mid-range ffinancial capability who are cost concious but who also are able to spend a bit on nicer stuff. Overall, I think FB should build someting that works for all group but I thikn they need to focus on those are who low cost need jjust because most active users of FB per my understanding are young people hwo haven't had much time in their lfietime to amas some wealth. Aer we tracking?

Interviewer: Yah that's about right.

Me: ok, we know their #1 goal is saving money but they are also quite tech savy and have more time they want to spend on social life. So I think they also want something quick and dirty for estimates. 3rdly they are less likely to shop around in physical stores and many of these folks actually live in the city so that's hard to do. I think that's a good set for understnading my user unless you want us to explore this a bit further?

Interviewer: No I think that's good fornow. I would like you to quickly see if we can think of some soutions here coz we do have other things we would like to cover.

Me: Ok sorry...Give me 3 mmin to think through this? (sure)

Me: So., I m going ot put on a filter for user experience overall and solving for all of their key issues but at the same token I think I want to build something that my users will use. Benefit of adoption here for FB from a business standpoing is higher engagement and retention overall and that helps drive FB's bottom line.

1) The product should enable user to upload pic of the room that they want to renovate but also mandates posting sizes. Since every room could look so different maybe there are no set fields for let's say LR width, length, etc. but we can use vision recognition to then showcase as recommendation on the pic itself as to what measures should be provided. Measurements can then be inputted on the pic itself so maybe an editor tool that can help do

2)I think we should allow for anyone to provide services and their estimates but there is a downside where in a moshmo like me could say here is my estimate and I can do it and my quality can be terrible. So there would need to some controls to not allow for this. But here the idea is anyone can post their estimate and then it be recommended for that user to share thier past work (each profile can have a section separate from pic albums to save these projects and share) and we should reocmmend estimators to have their clients refer them directly. There is downside that I could just contact my friend to say some great things about me though.

I think above two solutions solves a major problem for my young adult user who doesn't want to have to wait around for the handyman to come home and estimate. In fact, after COVID maybe I don't want 10 diff people to come home for etimates. These 2 solutions make estimation process 100% remote and possible and in fact it also serves my biz customer (who provides services) to not have to drive around for estimates. It lowers their cost and time committment. It will hence motivate both, consumer users and businesses to use this product more.

3)I tihnk we can make this a 3rd side market place by now letting ML predict based on your other data what vendor you are more likely to buy from based on cost, other choices like fashion choices, location, etc. And so now vendor products can be marketed to you in the form of non-marketing material and more of a suggestion of what your room could look like with different produc ts and you can then choose to buy that product by clicking on it and finding out what vendor offers it for how much. Maybe this is how Isntagram and FB can be integrated since Isntagram already has some of this built as part of shopping product I think. I think this is going to be quite difficult considering we have to build logic to somehow magically make a new pic of what a LR wuld look like with new piece of selection. While this isn't estimation directly, I do think it funnels more user adoption since the product not only helps me get estimates easily/remotely but also can make my shiopping lot easier.

4)The product should also let me share with my estimators which of the top 3 different choices I would want to go for. This matters because if I am laying down vinyl planks cost is cheaper vs. laying down porcelein tiles. Sometiems decisions are made based on labor and material cost too and estimate doesn't depend just on size of the room. The downside here is that if I end up choosing a really nice looking room, estimators will artificially inflate their cost just because they know "this guy got money. he will likely be willing to spend more"./

5)We can also have some metrics for consumer around avg. estimates in your area, avg. estimates you have gotten personally and similar type of metrics could be built for the business / estimator persona as well.

I think these are enough but I did just have 1 more thought:

6)Tagging onto #3, you can use a VR glass to walk around in the new looking room and experience it yourself.

Overall, I thiknwe going to want to start with something minimal while we work on other aspects of the roadmap in parallel. I think #1 and #2 are primary and the advantage of this is also that just because now every consumer can get so mayn quotes, it will make estimators reasonable. This will entice more consumers to use this product coz there is less risk of price gouching.

OVerall, i think if we want to build and succeed in a product to help estimate repair costs, we need to think about young people since those are the most likely to use facebook and they have lower financial capability in general. + I think power of social network can be leveraged for the overall good. I would want to ensure that producti s being used and adopted maybe a month into summer when people mostly rennovate by measuring #1 of estimates gained, #of rooms / user, # of different users who have used the product, etc. But I think it also would be important to see if we can guage sentiment.