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Design an app for people who want to re-marry.

Asked at Microsoft
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Clarifying Questions

For which market are we designing this solution? Assume India 

Are we designing a mobile app or web app or both? Mobile App

What is the business goal of building this?  Is it earning revenue or is it getting max users?  Or is it getting most engagement ? 

You decide . My reply to this would be I would look at adding maximum number of users. 

Shouldn’t it be the same app as the ones for people who want to marry ? You decide

My reply to I think this should be a same app and may be keep different categories or filters by which people can search. 

 

Business Goal :  to acquire most users

Product Goal :- to help users find the best possible match after properly knowing about them. 

 

Users 

People who want to marry

Their relatives 

Their parents 

Their friends 

Match makers 

I would pick the first category since most people looking to remarry would like to take this important decision of their life on their own rather rely on other people to find someone for them. 

Pain-points of users

 

Rate between 1 to 5

Level of Pain-point 

Impact to the Goal

Total Score

1

Users would want to create their own profile

3

3

6

2

Users would want to search possible matches by preferences

4

4

8

3

Users would want to provide more information about themselves

4

4

8

4

Users should be able to know more about the possible matches.

4

4

8

5

Users should be able to get match recommendations

5

5

10

6

Users should be able to contact and speak to each other

3

3

6

7

Users should be update their status on the app once 

2

2

4

Lets focus on pinpoints 2, 3, 4 and 5 

Solutions 

Profile Creator 

Users can create a profile for themselves by adding all the information about themselves such as name, age, occupation, income range, habits, interests. They can also add their own photos. 

Match Finder 

Users can set different preferences or filters — in terms of religion, caste, age, income, range, location, status (Divorced / Widowed / Unmarried) , number of kids, habits etc. 

The solution would automatically search the database and find relevant matches as per the preferences. 

The users can then request to connect. Once connected, they can chat via inbuilt Chat or unhide their phone numbers.

Magic Matcher

Magic matcher would automatically pick 10 best matches based on your profile and show you on a news feed. 

The users can request to connect. 

Moments (Video Diaries) 

There can be a news feed where users can upload a video about themselves and create a video diary. It can be anything - speaking to their family members, having lunch with them, playing with their kids. etc.

This feed will also show the videos of other users. Users can click on their name and request to connect. 

Tradeoffs of solution 1, 2 and 3 :  Not possible for either person to know more about each other. You cannot share more information about yourself. 

Trade-off of solution 4 would be privacy since they are sharing personal videos. 

 

I think I will pick solution 4 because this gives a chance for users to know more about possible matches by going through their videos in addition to their profile. 

This is more impactful to the goal and not very high in complexity either.  

 

How to measure success ?

Number of videos uploaded per user per day

Number of videos watched per user per day

Number of profiles browsed per user  

Number of connection requests per user

Number of accepted connection requests per user

Number of connections per user. 

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Things you did well 

  • Clarifying Questions: You asked a good set of clarifying questions to narrow down the scope of the question 
  • Pain points: You listed a good number of meaningful pain points / user needs
  • Solutions: Great set of solutions to solve for the pain points listed earlier
  • Evaluation of features: You compared the solutions based on meaningful criteria 

Areas of Improvement 

  • Remarry journey: I think you made a really important assumption that you should highlight. You assumed that the question is asking you to focus on the match making part of remarry. There could be the marriage itself. It's fine to make this assumption but I would clarify it to the interviewer 
  • User groups: Not sure if I agree with all the user groupings. Some seem less relevant. Might be due to cultural differences but perhaps consider breaking the users based on their goals (e.g. religous traditional who want to meet someone at the time of marriage, less traditional who wants to date someone for a while before getting comfortable to talk about marriage, etc)   
  • Pain points: I would like to see you go one level deeper and think about the pain points that other platforms are not addressing for this particular user group. How does their experience impact their pain points?  
  • Describe your prioritized solutions in more detail: After suggesting what you're building, if there is time, describe in more detail how you're going to build your product
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