If Google has invented a way to make air travel 4x cheaper and 4x faster, what would you do with this technology?
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I would analyze this from a commerce vs. human air travel perspective and confirm which option the interviewer would like me to proceed in.
Commerce: Moving commercial goods, mail
Human: Moving humans
The interviewer says I can pick so I choose to focus on moving humans in air travel because the majority of Google’s products are consumer-facing and therefore, Google has the expertise in the consumer space to dominate.
Then I would think about building products using this technology vs. licensing it out.
Building their own products:
– Build out Google’s own airports + planes: Allow people to skip the hectic airports and fly in Google’s cheaper and faster plane; could still charge people the same rate as what other airlines charge but deliver value of a faster flight and more efficient boarding / de-planing; allows people to travel for work or vacation faster
– Build out Google’s own airplanes but fly in shared airports: Cut prices compared to competitors
– Build out a self-flying plane and self-driving car combination: People can touchdown and immediately drive to their destination
– Allow customers to hail their own personal plane (similar to Uber/Lyft) and go wherever they need to: People don’t have to try to fly an inefficient route or take off at a time of day they don’t like
License the technology:
– License the cheaper and faster air travel technology to airlines and charge a fee
– License the technology to the U.S. military (I listed this here because Google engineers had recently protested licensing Google’s technology to the U.S. military so I would purposefully call out that this is against Google’s values of “Don’t be evil.”)
If I was CEO of Google, I would choose to build out its own products using the faster and cheaper air travel because it will change the way people live and move around the world. It will also be a moat against competitors in the transportation space which Alphabet, Google’s parent company, is trying to put a stake in (example: Waymo self-driving cars.)
Positive impacts that Google could bring to the world are:
– De-congest cities; people can live anywhere and commute to work
– Democratizing tourism by allowing more people to travel and see more parts of the world
– Facilitating sharing of ideas and cross-cultural connections
Competitive Advantages of Google having this product:
– Beat competitors on user experience
– Undercut competitors on price
– Advertise and retarget these customers
– Integrate with Google Maps or Search and allow customers to book trips directly through Google’s properties
– Promote Google’s brand as having the highest level of technology
– Reinvent travel and dominate the air travel space (and potentially also land travel)
Clarifying Questions:
1. Air Travel means passenger travel?
2. What technology is it? Better aircraft? Diff. kind of aircraft? Can it carry the hundreds of people as it does today? Can this technology be used to transport goods. Can this be used for space travel?
What this innovation really means?
1. You can go anywhere from earth to another point in earth in less than 6 hours.
2. Travel time between SF and NY will be around 1.5 hrs and $150.
Options
1. Increase capacity of air travel
2. Use it to transport goods faster. Slow shipping by Sea can be replaced with Air shipping. More people can afford air shipping now
3. Develop cities in remote areas where housing is affordable and use air transport to connect with work hubs. In other words use it to de-congest large metros
4. Use it to provide healthcare to remote areas where doctors don’t like to live
5. Improve the lives of farmers by bringing fresh produce from farms to cities faster and cheaper
6. E-commerce can become even more successful with same day deliveries.
7. People won’t have to re-locate for jobs. They can live and work in different cities.
Assess the above options for their social and economical impact and decide. #2 and #3 will be most impactful.
1. Is there any limit on the travel length by distance and height from the sea level with this technology?
2. Is there any limitation on the capapcity of travelling using this technology?
3. Can this technology be used in comaptiability to mobile app, desktop or altogether seperate system/machinary is required to control ?
4. Is it going to be one way or two way carrier technology?
Describe the product
The new technology is unique enough to to solve the pain points of the customers who wants to travel from one place to another at a faster pace in a very short pan of time. Typically the air travel cost is high which makes it diffcult to be used by the masses. The new technology will open the doors for large distance travel in a easy and cost effective manner. The current air travel infrastructure makes it diffcult to connect at the remote areas. Once of the key strength of Google the past histroy of the user tastes needs and behavior that can be used to strategise the product using this technology
Goal of the product
To increase the revenue
User segment
Business - Trasnporting goods or providing niche services
Individuals- Travelling out . This can include VVIPs normal people CEOs patients, scientists who wants to travel in space.
This can be broken
A. Premium customers who wants fast services
B. Non premium customers
List of strategies
1. Make partnership with the infrasture companies like Airports etc and real estate who can build the infra to carry these aircrafts for the fast pace and low cost journey
2. make patership with the aircraft companies like boeing, Airbus, companies if this kind of technology can be embedded in the small size compatiable aircrafts,
3. Identify the customers who can use this technology as premium service like to make organ transplants in the patient where time is critical annd partner with the hospitals and medical services
4. Integrating this technnology with the private jets with premium features for the VVIPS and CEOs
5. Premium features can be provided with high price like self driven compact aircrafts or good to have and basic features can be provided for averge users
Evaluation
I would like to go with 2 strategies first integrate with companies who can build compact aircrafts and the infrasture to serve the premium customers.
And build these shared aircrafts for the middle class customers with basic good to have features.
I would also want that google can use this technology to the third parties who can build the related infra and aircrafts and should manage the end to end the business. Vendours can provide the infra and aircrafts and partner with Google. The entire management can be given to the airline companies and the airport authorities. Google being a tech will away from the core business if it will build and manage eveerything end to end. Hence google can provide the technology and use the vendour partners to work on the integrated proucts and services.
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