Pick your favorite product, and as the product manager, determine the daily dashboard you will need to run the product business.

CQ -

Any digital product? - Yes

Purpose is to build a daily dashboard? - Yes

Who will be the audience of this dashboard? - CEO, CPO - OK

Any restriction on number of views? - no - Only relevant metrics should be there as the consumers are the CXOs… - OK

So the product I want to talk about here is - Uber.

Uber is a ride hailing app that provides platform to Drivers and Riders to meet demand with supply.

I provides multiple type of rides -

economy, business, 2 wheeler, auto, shared rides and others.

Uber also is in business of food tech (via Uber eats) and Packet delivery (on Uber app itself) - Is it ok to focus only on ride business as of now for this discussion> - Yes

OK… Now I will note down the metrics that I think will matter to CEO, and accordingly I will make a dashboard (with multiple views)

I will divide my metrics into various components -

Trips

Number of rides

Number of cancellations

Busiest route

Least busy route (Idle spots)

Busiest hour (Peak time) of the day

Average ride duration per ride

Drivers

Number of active drivers

Average active duration per driver

Average time from ride accept to pickup location

Earnings per hour

Busy drivers/idle drivers

Operations

Number of accidents reported

Number of frauds reported

Safety issues reported

Customer service

Number of complaints

Main reason for complaint

Business

Revenue

Driver utilization

Rides completion rate

ride requests per hour

Engagement Metrics

DAU

WAU

DAU/WAU

New users

Users events -

Number of installs

Number of cancellations

Number of bookings

I think these are the main metrics that I would like to see in dashboard. Each metrics should be there for different durations (to see trend) and for that real instant.

This dashboard will contain multiple visuals for each area of metric shown above. Any deviation will be highlighted.