Create a product that helps solve problems for hiring of entry level candidates in the Sales & Operations team.

Travclan’s Mission: To use technology to provide affordable travel services and help small and medium-sized businesses (SMBs) travel the world to grow their businesses.

Travclan’s vision:  To have more than 10 million SMBs on its platform and a GMV of over $25 billion by 2026

Key Insights: 

• Tradeoff: Accurate hiring requires a deep evaluation of a candidate’s profile which is time-consuming. The long hiring process costs money due to delayed operations

• Hiring could be stressful for Hiring managers due to the high volume of resumes & limited bandwidth 

• Entry-level employees sometimes lack formal sales or operations expertise, it can be challenging to determine whether they have what it takes to succeed

• Conventional resumes and interviews are not very effective at evaluating the coachability and raw abilities that are essential for development

• Wrong hiring leads to loss of effort & cost 

User Type[Priortization Criteria: Org. goal alignment, Intensity of pain, Scope & Impact ]: Candidates & Hiring Team 

User Segments: Hiring Team - Hiring manager, Recruiting manager & HR

Prioritized User segment[Criteria: Scope & Impact]: Hiring manager

Current Customer Journey:

Top pain points[Criteria: Impact & Pain intensity ]: 

1. Time constraints due to the lengthy & cumbersome hiring process lead to delays in filling open positions

2. Inaccurate skill Assessment due to cross-collaboration across different departments

3. Difficulty in identifying High-Potential [Hard + Soft skills] due to traditional hiring methods which tend to overlook the talented candidates who might possess the necessary potential to excel but lack experience in specific areas

Problem Statement: Travclan is experiencing difficulty in identifying high-potential candidates for Sales & Operations entry-level positions. It is leading to a negative impact on building a strong & efficient team which is hindering the overall Sales performance of the Organization.

Solution:

Product name: RightHire

RightHire is a software application that will be used to enable hiring managers to make quicker, more informed hiring decisions by focussing on skills and cultural fit rather than just experience

It can be integrated with the organization’s Applicant Tracking system or used as a separate application. 

Product mission: To help the organization hire the most qualified and high-potential entry-level candidate for an open Sales & Operations role. 

Product Objective: To improve the Sales team productivity by 10%[Productivity/ efficiency]

Productivity = Hours saved in hiring * Rate[[Improved - old]] + Revenue impact by entry-level sales team[Improved - old]

Product features: 

1. Pre-built Skills Assessments:

Purpose: To reduce the time consumed in the candidate’s screening process

Functionality

• The hiring manager will upload or write a JD on the form & submit it 

• Based on the JD he can select a set of pre-built skill assessments [behavioral, technical, etc.] tests as per the required skills(generated from the JD). 

• There will be an option to capture the audio & video to gauge the communication skills of the candidate

• Skill assessments can be suggested [or manually added] automatically after reading the job description provided by the Hiring Manager

• Key criteria can also be generated or manually added[Threshold to qualify: Tech: 70%, Behavioral: Team player, Culture fit: yes Communication: 8, etc.]

• Option to add the interviewer collaborators if the mode selected is a hybrid format for the upcoming rounds

2. AI-powered Skills Evaluation

Purpose: To evaluate the candidate on the skillsets & cultural fitment accurately

Functionality:

• The candidate applies to the job & gets onboarded to the ATS

• Candidate’s responses will be monitored as soon as they get onboarded on the assessment platform and requested to go through the evaluation

• RightHire guides candidates through a gamified skills assessment process tailored to the specific role. Hiring Manager & Recruiter receive notifications and can monitor application progress.

• A holistic assessment report will be generated on the key criterias selected by the Hiring manager initially. It will provide the domain-wise results, strengths & weaknesses of the candidate profile. 

• An overall score will be generated based on the overall performance & personality assessment

• Based on the historical data, HireRight will also predict the quality of the candidate’s potential performance in Sales & operation tasks 

3. Auto Candidate Shortlisting & Prioritization

Purpose: To reduce the time consumed in identifying the potential candidates

Functionality

• Post-skill evaluation, a ranked list of the top candidates is generated based on the skill assessment results & predictive analysis of the candidate’s profile

• Hiring manager can shortlist the candidates for the next step