How would you design a Google Ads product tailored for digital billboards?
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Clarifying questions:
1. By digital billboards, do we mean an alternative to static billboards with video content? Yes, you are right.
2. Will this be built as a stand-alone product or integrated with existing Google Ads products? - Integrate it with the Google Ads as an up-sell option
3. Do we have any constraints in terms of time, money, or technology? - No
4. Is it okay if I assume that all regulations have been sorted for kick-starting this billboard business? Yes, you just need to focus on the tech product.
5. What is the goal for this? - Feel free to assume.
Is it okay if I work with monetization as a goal, considering we are looking to upsell from our existing ad products? - Yes
Mission of the Company and Product
Google's mission is to organise the world's information and make it accessible and useful for everyone.
With our digital billboard product, we aim to increase the visibility of ads to the masses who are probably not digital natives, thus tying in very well with the overarching mission of Google.
Stakeholders:
1. Advertisers (Businesses, NGOs, Government, Political Parties, etc.)
2. Google
3. Local administration and authorities
4. Ad-viewer
Users: Since we are working towards the goal of monetization, we are focusing on the supply side of these digital billboards.
We will segment them on the basis of spending power and underlying needs, respectively.
1. Businesses: H, H
2. Government: H, M
3. NGOs and Others: L, L
Based on this, we will focus on businesses as our primary user.
Pain points:
1. Designing billboards involves external agencies, which causes time to market.
2. Once a static billboard is up, that's it. You can't change it.
3. One size fits all offers can only be displayed on static billboards, not aligning with the personalised approach businesses adopt digitally.
4. Costly affair since static billboards are set up as per contracts ranging from weeks to months
Solutions:
1. BillBoard Studio
a) Easy pick and drop templates for businesses to quickly design and launch digital billboards
b) Rapid testing of various designs with the ability to change copywriting on the fly
2. Smart Copywriting
Leverage AI to get copywriting ideas based on weather, events, festivals, traffic situation, etc., and take them live via quick approvals.
3. Dynamic Offers & Promos
Launch mystery offers via dynamic QR codes at different times of the day to increase reach and foster excitement.
4. Pay per use pricing
Pay only for the hours that your digital ad is active on the billboard and can be billed with your existing Google Ads account.
Prioritisation of the solutions
Based on effort and impact, respectively:
1. BillBoard Studio, M, H
2. Smart Copywriting: M, M
3. Dynamic Offers & Promos: L, M
4. Pay per use pricing: L, H
Hence, we will go ahead with the Billboard Studio and Pay per use pricing solution.
Clarifying questions
- Digital billboard from my understanding is a billboard that can be managed digitally (change, replace, video capability, etc) à Right
- Am I the PM at Google à Yes
- Any resource or time constraints to keep in mind
- Google is a global organization with one of the competitive ads products in digital domain, I would like to take India as a geography to test this product
- Any motivations to develop this product à Wanted to innovate the space of physical/static bill boards
Product: Google Ads for digital billboard
Product Goal: User adoption
User segments
- B2B advertisement provider
o Businesses
o Govt notices
- End consumers
o People viewing the digital boards
- Google – provider
- Operators
o Manages the bill board – Addition/ modification / changes etc
Prioritization of user segments à Impact
Pain-points
The most important aspect of any advertisement is the user engagement and creation a cue/desired action among the consumers. This will in turn would be a beneficial proposition for the advertiser
In my experience most of the banners are still physical and static. However, I see a push towards the digital banner with changing content
One quick clarifying question – Are we thinking about any specific places such as roads, malls, offices, etc for bill boards à You can take an assumption
- I am assuming that for this, I am scoping it to roadside billboards and parallely we can see how this can be leveraged at shops, malls, offices, etc
1. Personalization || Impact - H | Reach- H | Innovation – H
a. No user preferences are noted
b. Generic
2. Not engaging || Impact – M | Reach- H | Innovation - M
a. Mostly, it is for observation
3. Non-evolving || Impact – L | Reach – M | Innovation - M
Prioritize pain point – Impact | Reach | Innovation
Solutions
1. Integrations based personalization [ Impact – High | Effort – M}
a. Google with its ecosystems such as Maps, Calander, Fitbit, etc knows customer
b. Kind of ad that is shown could be bucketed based on people on the roads
2. User feedback personalization [ Impact – M | Effort – High]
a. Google gives a nudge based on your regular routes
b. Selection such as Star wars / Kung fu panda / others
c. Based on recommendation à create a movie/ content trailer based on user feedbacks
d. Consumers would also look forward to those banners
3. Content sender [ Impact – L | Effort – M]
a. Send the content to user on their communication channel such as WA or email
i. User centric à click banner picture || app based push notification from Gmaps
Prioritization - Impact | Effort
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