How would you improve the WhatsApp Search feature?
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Clarifications:
Use cases
1. The search feature is to search for acontacts or group by name
2. Messages by text
Goal:
Improve the user experience
Solutions:
Group/person search:
1. Allow group admins to make the group discoverable and allow the interested cohorts to join the group using
- directly using the link provided
- Post Admin approval
Messages search:
Current pain points:
1. too many search result making difficult to find the required result
2. Single search box for both contact search or message search making it difficult to find the results
Solution:
Advanced search option
- Select with the filters:
- from contacts, group list
- content type: image, pdf, word file etc.
- from a date and to date filters
All:
1. Voice search option
2. Image search option to find out the exact communication.
Metrics to track:
1. Search results click through rate
2. % of users using the advanced search feature/ percentage of users for search option
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